![]() ![]() The experience, credibility, authenticity, and gravitas to advise, consult, and point the way. Would you read them if you knew a machine wrote them? Regurgitated from the morass of data on the internet? Or do you value the authors’ insights and point of view? Me, in this case, but many others, smarter and more articulate? It’s a fact, and I need to mention it to make this key point. People will value your insights based on your experience and views written articulately and sincerely. And you need to have ideas, opinions and points of view and be able to express them. And by the time AI summarises my thoughts, I will have fresh ideas, based on new insights. It might be able to summarise my blog in time, but that’s still MY blog, my ideas. How can it be otherwise? They call it ‘Generative AI’, but you understand it cannot generate one single original thought or opinion, don’t you? It couldn’t write this blog that I have because it lacks the insight. The same topics are being churned out and summarised from the same source of other people’s ideas. You will know it is AI generated almost immediately, creating a sea of bland, insincere marketing drivel. Because it is easy and looks pretty damn good to the ( fake) author. AI will write every blog, LinkedIn update or newsletter you ever get. Imagine it because it will soon be upon you. Understanding that selling is listening and influencing ( see above) is selling in the very best, most positive use of that word. Peeling the onion and understanding the real issues at play. That is not happening any time soon, no matter what you read about AI. When AI can talk a candidate through a counteroffer and create the right outcome for all parties, then recruiters might be in trouble. It took me 40 years to master, and I am not very good now. But great recruiters do this every day, most of the day. Which is hard to build and harder to utilise in the way I describe. It requires stature in the minds of clients and candidates to really be an advisor. It requires credibility and trust, and authenticity. ‘Interpersonal influencing skills’ in the context of recruitment means managing the ‘ moments of truth‘ in recruitment to create outcomes for the greater good. We recognise a “BS er’ in real life almost at once. We know it’s mostly ‘fake’ or ‘spin’ or a scam. It amazes me how many people in our profession and life generally do not get how all-powerful this is. ‘Bouncebackability’ is the cornerstone for true resilience because it affects the other stakeholder’s experience, which is the value of a tenacious mindset. It has always been crucial but now needs to be refined, honed, and defined how I explain it here. ![]() This alone will put you in a small minority of agency recruiters. What is required is ‘ empathy with action‘-doing something to make the stakeholders’ interaction and journey to the required outcome more satisfying and less frustrating. ![]() I mean ‘ seeing things from the other’s point of view‘. Which is little to do with sympathy, by the way. I have never seen the word in a recruiter’s job description, but it is crucial. Not everyone agrees, but I am increasingly convinced of it every day. These skills will become absolutely core because humans will still want to deal with humans when the interaction requires nuance, advice, or insights, that AI ( currently) lacks. ![]() And the march of AI only makes them more crucial because the tech will absorb all the routine hackwork and a lot of the planning, preparation, screening and writing work that recruiters currently do. This blog will be worth reading again in three years, where it will be described either as spookily prescient or as a proven load of hogwash.īut for now, these are the skills I believe recruiters need to have innately – or must develop, refine, and master. Unfortunately, that loud noise drowns out the equally important conversation of how current and emerging recruiter skills that have nothing to do with technology are soaring in importance. There is much banter and some hysteria about how ‘ Generative AI‘ will change recruitment, and it’s true, it will. ![]()
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